Shipping Policy
🚚 CLOTHE & CLOTHE – Shipping Policy
Your orders are delivered to your door safely, carefully and on time.
🕐 1. Preparation and Shipping Time
✔️ Your orders will be prepared within 1 to 3 business days after they are received in our system.
✔️ Cargo delivery time may vary depending on the density of the order.
✔️ Delivery time usually takes 7–12 business days .
✔️ Upper limit: 30 working days . If this period is exceeded, the right to return arises.
✔️ A return request cannot be created before the shipping process is completed .
✔️ Returns are automatically approved for deliveries exceeding 30 days.
🔁 2. Return & Exchange Shipping Conditions
🔸 You can request a return or exchange within 5 working days after receiving the product.
🔸 You must send the product to C&C Turkey Return/Exchange Center .
🔸 Return shipping fee is the customer's responsibility ; exchange shipping fee is our responsibility.
🔸 The transaction is completed after the product reaches us and is checked.
📦 3. Shipping Fees
➤ Shipping is free for orders over a certain amount.
➤ Additional free shipping opportunities may be offered during campaign periods.
➤ Current information is available on the payment page or in the announcements section.
🌍 4. International Shipments
🌐 CLOTHE & CLOTHE currently provides active shipping to 11 different countries .
🌐 Delivery time and shipping costs may vary by country.
🌐 For detailed information, you can contact us at info@clotheandclothe.com .
🔎 5. Cargo Tracking
📦 When your order is delivered to the cargo, you will be sent a tracking number .
📦 You can easily track your order with this number.
🏠 6. Delivery Address Information
📍 Please enter your address completely and correctly.
📍 Delays due to address errors are the responsibility of the customer.
🤝 We Are Always With You
As Clothe & Clothe, we work to deliver your orders on time and safely.
For any questions and support, you can contact us:
📧 info@clotheandclothe.com